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Official Payment Caution & Security Notice

Customers should use only the contact details and payment channels published on the Company’s official website. The Company will never ask a customer to transfer a repayment, fee or refund to a personal bank account, a personal UPI ID or an unverified third-party account.

Registered & Head Office

Kay Kay Hire Purchase Private Limited

416–417, 3rd Floor, Prestige Chambers, G.T. Road, Jalandhar, Punjab - 144001

General Customer Support

Mon–Sat 9:30 AM – 6:30 PM

Email: kaykayhirepurchase@gmail.com

Telephone: 0181-5004300

Grievance Redressal Officer

Jatinder Singh Manesh

Email: kaykayhirepurchase@gmail.com

Call: +91-6283339005

Nodal Officer

Mr. Jaskirat Singh (Nodal Officer)

Kay Kay Hire Purchase Private Limited
416-417, 3rd Floor, Prestige Chambers, GT Road, Jalandhar

Call: +91-6283339005

Privacy & Data Complaint

Use the Grievance Redressal Officer unless a separate Data Protection contact is formally appointed and published.

RBI Escalation Channels

RBI CMS: cms.rbi.org.in

RBI Sachet: sachet.rbi.org.in

RBI Contact Centre: 14448

What to Include When You Contact Us About a Complaint

To help us investigate and resolve your grievance promptly, please include the following details in your correspondence:

  • Your full name and registered mobile number or email address;
  • The loan application or account reference number, where available;
  • A clear description of the issue and the exact remedy you are seeking;
  • The relevant transaction reference number and date, with any supporting documents; and
  • Any earlier complaint reference and the response you received from our support team.
Security Reminder: Never disclose a password, OTP, card PIN or full authentication credential in a complaint or to any person claiming to represent the Company.
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