Kay Kay Hire Purchase Private Limited is committed to ethical lending practices. Download our official Board-approved policy documents and regulatory codes of conduct below.
Outlines the standards and principles we follow to ensure transparent, fair, and ethical dealings with all our customers.
Details the step-by-step grievance resolution procedure, Grievance Redressal Officer details, and RBI Ombudsman escalation channels.
Data minimisation, permission controls, no contact list access guarantee, Indian server storage, and DPDP Act 2023 compliance.
Pricing methodology, risk gradation, annualised APR disclosure, zero foreclosure charges on floating-rate individual loans, and non-capitalised penal charges.
Customer Due Diligence, Anti-Money Laundering controls, PMLA compliance, risk categorisation, and Prevention of Financing of Terrorism.
Board composition, fit-and-proper criteria, internal controls, audit committee oversight, and whistleblower mechanisms.
Governing law, loan application terms, user obligations, electronic consent, liability, and dispute resolution jurisdiction at Jalandhar.
Official notice regarding fraud prevention, official payment channels caution, and RBI registration disclaimers.
Governs dignified, lawful collection practices, contact hours, and repossession procedures for vehicle & personal loans.
Public summary of Board-approved risk appetite framework, credit controls, liquidity monitoring, and governance.
Public register and disclosures for Digital Lending Apps (DLA), Lending Service Providers (LSPs), and data privacy controls.
Policy governing pre-disbursement cancellation, cooling-off exit rights, excess payment adjustments, and refund timelines.
© 2025 Kay Kay Hire Purchase Private Limited. All Rights Reserved
0181-5004300
416-417, 3rd Floor Prestige Chambers, GT Road, Jalandhar
kaykayhirepurchase@gmail.com